Wow, what a story. The scoop is… T-mobile customers have experienced data loss after Microsoft updates the servers for Danger Sidekick Cell Phones. Customers that have let their phone’s battery die completely out or may have taken the battery pack out, have been hit with loss data of contacts, text messages, and more. T-mobile has been franticly trying to recover the data to avoid the backlash, but seems unsuccessful to restore the data. For that matter, a refund of one month of data services ($20) will be given to the customers. Also, a $100 gift card is offered in recent days as the recovery process was unpromising. As I researched further, I found that T-Mobile is not even selling the sidekick until this mess is being resolved. Personally, I use the sidekick and have had data losses, but my info wasn’t really important as others. I will take the refund and gift card as I hope to even purchase the newest Sidekick released this pass May 13. Just because I give them another chance, I don’t know if other customers will be so nice, or even the comeback attempts of Microsoft who was mixed into the errors as well. Read more below and share this on Twitter by the Retweet logo, too. We are bit.ly/thatblog please revisit!
NEWS on T-Mobile Data Failure:
- T-Mobile’s $100 Apology Angers Sidekick Victims PC World
- T-Mobile Sidekick data outage tests mettle of 800000 customers, carrier ZDNet
- T-Mobile to Update Sidekick Users on Data Loss San Francisco Chronicle
- T-Mobile Will Credit Full Month of Data Service to Sidekick Users PhoneNews.com
- T-Mobile Takes the Hit for Sidekick Data Loss PC World
Filed under: Gadgets & Devices | Tagged: 2009, cell, cellular, computer, danger, data, down, failure, flip, get, how, loss, lx, may 13, microsoft, new, oct, pc, phone, recover, refund, servers, sidekick, t-mobile, what, where |